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This incident is resolved. All systems are online and all data is restored. If you encounter any issues, please contact servicedesk@mit.edu
Posted Dec 20, 2025 - 13:59 EST
Monitoring
Full connectivity has been restored; both primary and backup connections have been successfully patched. Users can now access SAP systems without limitation. Batch processes and data warehouse refresh are currently underway. We will update when these activities have concluded.
Posted Dec 20, 2025 - 10:35 EST
Identified
MIT is experiencing an unexpected connectivity issue with SAP that is impacting access to the system for finance, HR, and facilities-related functions. It is due to a utility issue and is not a cybersecurity incident. We are working with SAP to restore connectivity and will share updates as more information becomes available.